Leaders who empower others: Involve them in the development of a shared vision. • have a personal sense of purpose (believe they can make a difference). • inspire others to be good team players. • provide focus and balance in the pursuit of their vision. Share information freely so that everyone has the information they need to make informed decisions. • communicate openly and honestly, and actively encourage others to do the same. • think and communicate inclusively more than exclusively. • listen more than they speak. • encourage diverse opinions and open disagreement. Have a sense of the fundamental equality of all people. • view organizational members as partners, not subordinates. • trust themselves and extend trust readily to others. • accept and affirm the unique talents, interests, and values of each person. • treat everyone with dignity and respect. • involve others in the joint evaluation of results. Direct their own efforts toward creating the conditions where others can be successful in pursuit of their shared vision. • work to ensure the best possible fit between personal and business goals. • engage people in the creation of policies and norms that support goal achievement and in the elimination of restrictive and meaningless ones. • create opportunities instead of obligations. • encourage people to manage themselves—to take full responsibility for their actions and results. Work constantly to build a learning environment in which continuous improvement is the guiding principle. • model risk-taking—encourage everyone to view "mistakes" as learning opportunities. • actively work to decrease fear and anxiety. • honor the creative process. • are incessantly curious about the way things work. Have a clear set of values and consistently check their actions against them. • are able to model most of the behaviors they seek from others. • are good followers. • tend the core values of honesty, integrity, and good corporate citizenship. • bring out the best in themselves and others. Have positive self-regard--are able to fail without becoming a failure. • are self-confident enough to welcome the most talented people they can find. • are patient and persistent. • are flexible and have a high tolerance for ambiguity. • have a good sense of humor--don't take themselves too seriously.

Back to Home