Teamwork
Teams are the primary vehicles through which work gets done and customers
get served. It is no exaggeration then to say that teamwork is the heart
and soul of an organization. Without it your chances of surviving in the
global marketplace are not very good.
The fundamental principles that determine team effectiveness are, in
large measure, unchanging (see Teamwork Model),
but other aspects of team membership have changed dramatically. Teaming
with others who have different knowledge bases and skill sets, as is the
case on cross-functional teams, is a new, potentially enriching experience.
It also brings with it some new challenges in communicating with others
who may come to the team with strikingly different world-views and ways
of communicating.
Successful teamwork tends to create loyalty, close friendships, and
team cohesiveness. In the past it was commonplace for team membership to
remain constant for many years. This will be rarer and rarer in the future.
A person entering the workforce today can expect to be a member of dozens
of teams within a matter of a few years.
Learning to form new teams, get up to speed quickly, and disband gracefully
when the task is completed (often in a matter of weeks) will be a highly
valued skill in a world of constant change. In fact, what's needed now
is a readiness to team with anyone at the drop of a hat. Informal teaming
has always taken place in successful organizations. Leaders need to consciously
create the conditions that support it now.
This readiness to team needs to extend outside the organization as well.
Teaming with customers and suppliers has already become commonplace. Teaming
with competitors for special tasks is happening more and more.
As worthy competitors continue to enter the global marketplace, teamwork
will continue to grow in importance.
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